Neverfail confirms that we will support customers running Neverfail applications
on supported Operating Systems in a VMware virtual machine environment.
Neverfail will provide unqualified support for Neverfail applications running in
a VMware virtual environment in an identical manner as with Neverfail products
running on any other major x86 based systems without initially requiring reproduction
of issues on native hardware. Should Neverfail suspect that the virtualization layer
is the root cause of an incident; the customer will be required to contact the
appropriate VMware support provider to resolve the VMware issue.
While Neverfail products are expected to function properly in a VMware virtual environment,
there may be performance implications which can invalidate Neverfail typical sizing and recommendations.
