Neverfail Names Paul Dossey Vice President, Global Support
AUSTIN, Texas – Sept. 24, 2008 – Neverfail, a leading global software company providing affordable continuous availability and disaster recovery solutions, today announced the promotion of Paul Dossey to Vice President, Global Support from Director, Global Support.
In this position, Dossey is responsible for delivering world-class support and maximizing the overall Neverfail customer experience. This includes leading Neverfail’s worldwide customer support team, U.S. professional services and online customer support initiatives.
“This promotion reflects the tremendous work that Paul has done to date in putting Neverfail on the map as an industry-recognized, world class support organization,” said Peter Parker, Neverfail CEO. “Paul’s extensive experience growing and leading global support teams strengthens Neverfail’s dedication to ensuring our customers have the best possible support experience.”
Dossey joined Neverfail in 2006 bringing with him extensive experience in customer support/service management, quality control and project management. Prior to Neverfail, Dossey worked for Dell Inc., most recently serving as Services IT Development Manager. In that position, he was primarily responsible for managing the company’s global development teams, which supported internal Services IT and Dell Managed Services business units.
About Neverfail
Neverfail is a leading global software company providing continuous availability and disaster recovery for critical Windows-based applications in physical, virtual or mixed environments. Continuous availability blends high availability, disaster recovery and data protection software with best practice monitoring and automation. Neverfail’s predictive approach protects businesses during both IT outages and planned maintenance. Regardless of the type of problem, from a single component failure to a full site disaster, critical business applications remain constantly available to information workers. With Neverfail, users remain continuously connected to applications such as Microsoft® Exchange, SQL Server, File Server, IIS, SharePoint, VMware VirtualCenter, BlackBerry® Enterprise Server and IBM® Lotus® Domino®. More information can be found at www.neverfailgroup.com.
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