Neverfail Signs Equitable Bank as New Customer
Equitable Relies on Neverfail to Provide Uninterrupted Customer Access to Banking Services
AUSTIN, Texas – March 4, 2007 – Equitable Bank, a community-based bank in Wisconsin with $600 million in assets and one of the top ten lenders for residential mortgage lending, has selected Neverfail to ensure continuous availability to all banking services for its customers. Neverfail, a leading global software company providing affordable continuous availability and disaster recovery solutions, was selected to prevent server downtime, enabling the highest level of customer service.
“Prior to using Neverfail, and during a Disaster Recovery drill, we attempted to bring our Exchange server back online. We spent an entire business week trying to restore Exchange from tape to dissimilar hardware. We succeeded, but the time needed to recover was totally unacceptable. That’s when we found Neverfail. We initially installed Neverfail on one computer in the disaster recovery site. It wasn’t even a server, but was instead a common desktop PC. Within minutes we were sending and receiving emails on that computer. That was the acid test, which resulted in our selection of Neverfail,” said Michael Block, IT Officer at Equitable Bank. “After introducing Neverfail into our production environment, we experienced a situation that caused the primary Exchange server to stop performing, thus resulting in an immediate failover to the secondary server for two days. During that time, no customer or employee was aware there was a problem. Neverfail worked perfectly despite our dissimilar hardware.”
The need to ensure the accessibility of its Microsoft® Exchange Server and SQL database to 12 separate banking locations prompted Equitable Bank to initiate the search for a continuous availability solution. The bank realized it was critical that its remote sites could always access critical banking information contained on the database. An inability to access the database could bring the lending operation to a halt, affecting the bank’s reputation and the customers’ ability to purchase real estate, and obtain funding for other needs via their loan closing.
After an evaluation of available solutions, Equitable Bank selected Neverfail for its server environments to ensure the availability of mortgage lending information and vital customer banking information to its customers and employees. Neverfail’s ability to deliver continuous availability maximizes the processing of mortgage loans and increases efficiency in the decision-making process by giving all Equitable Bank sites uninterrupted access to database information. Equitable Bank’s primary Exchange server is located at their headquarters in Wauwatosa, WI with the secondary server located 20 miles away. Failover is done over a wide area network (WAN).
“Neverfail technology provides Equitable Bank with the security that it will always have access to their critical banking information,” said Dave French, Neverfail Americas CEO. “We remain committed to providing our customers with the necessary solutions to conduct business without interruption.”
About Neverfail
Neverfail is a leading global software company providing affordable
data protection, high availability, and disaster recovery solutions
focused on keeping users productive. Neverfail's software solutions
enable users to remain continuously connected to the live software
application irrespective of hardware, software, operating system, or
network failures. Neverfail's mission of eliminating application downtime
for the end user delivers the assurance of business continuity, removes
the commercial and IT management costs associated with system downtime and
enables the more productive use of IT resources.
More information can be found at www.neverfailgroup.com.
For further information, please contact:
Neverfail
Neverfail is a trademark of Neverfail Group Limited. All other trademarks,
including Microsoft, Windows, and Exchange, are trademarks of their respective
companies. Copyright © 2008 Neverfail Group Ltd. All rights reserved.
No part of this publication may be reproduced, transmitted, transcribed, or
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without prior express, written consent of Neverfail Group Limited.
