The SAK Maintains a Clutch on Business Critical Communications With Neverfail for Exchange
Leading Handbag Manufacturer Relies on Neverfail for Continuous Availability of its Fashion-Forward Email Environment
AUSTIN, Texas – Aug. 20, 2007 – With each year bringing new trends, it is critical for organizations like THE SAK to be on top of the latest designs to keep their business in fashion. Headquartered in San Francisco, THE SAK’s sales, design, product development, manufacturing, inventory and shipping divisions depend on the company’s email environment to conduct business in 22 international markets. To keep its critical email communications with designers, suppliers and vendors up and running, The SAK is using Neverfail SCOPE and Neverfail for Microsoft® Exchange technology.
Founded on the design of one handbag in 1989, THE SAK has grown into a global enterprise, with operations in 1,300 department stores across the United States and 1,500 stores internationally. A critical part of the company’s expansion has been the ability to communicate with its employees and partners via email. Previously relying on an unstable Exchange environment that regularly experienced instances of downtime, the company’s IT department recognized the absolute need to protect its email infrastructure.
Brad Bolton, IT Manager for THE SAK chose Neverfail SCOPE, a pre-installation tool that identifies server issues beforehand and ensures a stable server environment for high availability implementations. After running SCOPE, THE SAK installed the Neverfail for Exchange solution, allowing users to remain seamlessly connected to the company’s Exchange environment, regardless of their location. Today, the company is protected against natural disturbances, technical disruptions and planned downtime associated with network maintenance.
“As an organization operating across several continents and multiple time zones, the ability of our employees to access the information they need to do their jobs is paramount to continued growth,” said Bolton. “THE SAK required a solution that was easy to use and maintain, enabled the company to utilize existing hardware investments and would help our organization take proactive measures to ensure continuous availability. Neverfail SCOPE and Neverfail for Exchange are the most comprehensive availability products on the market and have exceeded the strict requirements our organization set forth during product evaluations.”
Neverfail for Exchange monitors the health of an organization’s entire server environment including hardware, network infrastructure, operation system and supported applications. If a planned or unplanned issue arises, Neverfail is capable of taking corrective actions to fix the issue or can initiate a system failover to an organization’s secondary environment. During the failover process, users are seamlessly connected to the redundant site and are not required to restart email applications. Once issue resolution has been completed, users are redirected back to the organization’s primary email environment where they continue working. THE SAK conducts routine tests of the Neverfail solution and has found that it to perform better than expected.
“Today’s successful global organization is continuously available and 100-percent reliant on email for communication,” said Dave French, Neverfail Americas CEO. “The ability to connect with employees and partners is critical to maintaining an advantage in the current competitive market. Neverfail is committed to providing continuous availability solutions for organizations like THE SAK to provide top-notch products and services to their customers.”
About Neverfail
Neverfail is a leading global software company providing affordable
data protection, high availability, and disaster recovery solutions
focused on keeping users productive. Neverfail's software solutions
enable users to remain continuously connected to the live software
application irrespective of hardware, software, operating system, or
network failures. Neverfail's mission of eliminating application downtime
for the end user delivers the assurance of business continuity, removes
the commercial and IT management costs associated with system downtime and
enables the more productive use of IT resources.
More information can be found at www.neverfailgroup.com.
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including Microsoft, Windows, and Exchange, are trademarks of their respective
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