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User Experience
Keeping Business Working When IT Systems Fail
Organizations that demand continuous availability recognize that whatever happens with IT systems, the user must be able to continue working. For Neverfail that means predictive monitoring of application availability combined with automated failover so that user access to business critical applications is not interrupted.
Keeping the user connected
The most important aspect of high availability and disaster recovery strategies is to ensure that users can carry on working even if IT systems have gone down. The Neverfail architecture is designed with user continuity in mind.
When Neverfail carries out a failover, whether automated or manual, it will maintain user connectivity throughout the process. The user will not have to re-launch applications to carry on working so business disruption is kept to a minimum
This means users working with Outlook locally, mobile employees accessing their BlackBerrys and customers accessing the website will not be disrupted. In fact they are unlikely to notice that the failover has happened.
No recovery required
And when the situation is back to normal, with the business service running on the original servers, they will be seamlessly switched back. No Business Downtime is the goal of Neverfail, and that means making sure users remain seamlessly connected even when IT issues are unavoidable.
The advantages also apply to planned maintenance. The days of the message "just rebooting the server, please logout" are numbered. With Neverfail a planned switchover can take place at a time convenient to IT as the users can simply be switched to a standby service without disruption.