Neverfail Professional Services
Neverfail is committed to your success by providing world class services to support and
complement our award winning software.
We’ve invested in online e-learning systems to help you become productive from day one and
gain Neverfail Certified Administrator status as part of your technical career development.
Our professional services consultants have worked on many different types of deployments,
from simple server pairs to complex LAN, WAN and virtualized architectures. They are ready
to help on-site or remotely as required.
We of course recognize that sometimes you’ll need some support. We have experts available 24
hours a day that you can call on as part of your Neverfail support agreements. Dedicated to
resolving any issues quickly and efficiently our support teams are your resource to keep your
business protected.
Neverfail Professional Services Consultants are available through Neverfail and our Certified Partners to implement Neverfail solutions worldwide. With years of experience in the IT industry and Business Continuity best practice they have the expertise to work with your organization to deploy in the most challenging of environments.
Our services professionals will work with your organization to SCOPE, Design and Deliver the entire Neverfail portfolio including BlackBerry , Exchange , SQL , IIS , File Server and SharePoint or any combination. Neverfail Certified consultants adhere to strict guidelines and project practices and are all certified Neverfail Administrators.
They will work with you initially deploying our SCOPE software to analyze your environmental requirements to tailor a Statement of Work that defines the implementation architecture and process. With a larger number of implementations in varied environments including Microsoft applications like Exchange and SQL Server, and RIM BlackBerry our Professional Services team can manage your implementation project from beginning to end.
Download our Professional Services Offerings overview to learn more about our pre and post installation support.
“ The Neverfail technicians were very knowledgeable, professional and prompt. They were able to install the product and have it up and running in a matter of hours and used the remaining time to train my network staff.”
Chad Gillick, IT Manager –Infrastructure, Ridley Inc., Minnesota
“ The installation of Neverfail went well. Our systems engineer assisted us with both the installation and training for the product. We want to thank him for his relentless research on the hardware and software platform. Both his knowledge of the product and the installation of the product are extremely commendable.”
Prem Vijayakumar, MC Management,800-JR Cigar, Inc., North Carolina
“ Our systems engineer was fantastic. He was knowledgeable and very personable. The installation was a pleasure.”
Kevin DeBenedetto, Mgr. of Network Services, ABT Associates Inc., Massachusetts
“ Our systems engineer was helpful and professional. The last phase of the test run was particularly important to me to prove how the switch over process occurred.”
Valdy Rossit, IT Support, Gateway Community Health Centre, Canada
“ Our systems engineer did an excellent job in installing and configuring the Neverfail product for IIS in our environment. Not only was he prompt and professional, but he exhibited strong technical skill and knowhow for both the Neverfail product and the Windows server architecture. All of these things combined provide a very good feeling of comfort and satisfaction in the Neverfail product and support structure.”
Ryan Bunson, Senior Systems Administrator, University of Pittsburgh Medical Center, Pennsylvania
