From the Datacenter to the Desktop – What’s Involved in Disaster Recovery

While technology has certainly improved communications and productivity in business, its complexity has also presented new challenges. This is particularly true when it comes to disaster recovery. All too often, organizations think of disaster recovery as one simple solution that is siloed in an organization’s datacenter. But, the reality is it touches many different points in a company’s infrastructure. So what do companies need to know about what’s involved in disaster recovery?

While there are many considerations to be taken into account when deploying a disaster recovery plan, below are four things to get a business headed in the right direction.

  • Businesses need to know how to manage DR at a different location. With the complexity of today’s networks and concerns around network security, companies often run into roadblocks when moving to a DR site. This is because users from many different locations need to access resources in the DR Datacenter, and there might not always be open paths between those points. Make sure you can access your data from anywhere you (or your employees) are.
  • Companies need to be aware that sometimes moving to DR involves change. While many DR solutions are relatively transparent, sometimes running applications from a different location may require users to know the name of a different resource. For example, on the Internet, even simple DNG changes can take up to a day or more to reach all remote users. If employees know ahead of time that they can access “Resource2” when “Resource1” is no longer available, it can save them many hours of lost productivity.
  • Access to resources is paramount. It’s important to keep servers and applications up and running in a disaster. But if users need a client to access data, then you need a DR plan for that client as well. If users can’t access their office computers, they may lose access to some resources. Therefore, you should have a plan for how end-users can make use of different resources, or acquire the resources they need when working from a different location.
  • Keep communication open. It’s great to stay in touch with employees via corporate messaging and email, but you should also identify secondary channels. Choose a social media platform your employees are comfortable with and educate users on how to use it securely. For example, a private group on Facebook is a good way to reach users when corporate resources simply aren’t available.

From this list, it’s clear that disaster recovery is not only a critical part of a business, but it touches so many different areas within an organization. It is important, then, when looking to deploy a DR plan to take all of them into account, and create a plan that ensures continuity across your organization.

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